GFI Products GFI Endpoint Security In use GFI Mail Essentials Not in use Kerio Connect In use GFI Archiver Not in use GFI Fax Maker Not In use Kerio Control In Use GFI Lan Guard In use GFI Web Monitor In use Kerio Operator Not in use GFI Events Manager Not in use We only use 5 products out of the 10 we’ve paid for. When paying for the licenses we pay for license for everything yet we only use 5 products. The GFI features that come with Kerio are stated below. They need to change their model in such a way that you don't have to pay for the products that you are not using. I find it a bit costly to pay for the products that I am not using. We've had situations where we had a terrible performance on the network, and when you restart it, everything goes back to normal. We have had issues with its performance and stability. The ticket was escalated, but we had to send them a couple of emails to let them know how serious the case was, and then we had a live call with their support team. Because of Kerio Control, we failed to protect kids from such content, and we expected them to respond to it with the urgency it required, but their support was pathetic. It was a very sensitive issue for us because we had kids in year four who were exposed to images that they were not supposed to see. We've been talking to them about this issue. Its inability to provide content filtering for search results was a high-impact issue. That's one of the reasons why we are looking at Juniper. When you try to drill down to the website, it blocks, but when you search by image, it brings up all the images. When one of them did a search, the results came on the search engine part. We are in a school environment, so we have blocked a site with some of the explicit content so that kids wouldn't see it. We had an incident on the network where a blocked site was showing up in search results. They don't provide content filtering when it comes to search engine results. They can also improve the reporting feature. It looks user-friendly, but it doesn't work as it is expected to work. They can improve the user login part and make it more user-friendly. The user login can be improved because we use the captive portal where users have to register before they access the internet server.
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